Need to void a commission check from the vendor account and reissue to the sales person
I apologize if this is convoluted:
2 commission check were issued from a clients store account but they should have been issued from a different one.
We made the mistake of just voiding the 2 checks and reissued them out of the correct account but now we have a credit on the store account that needs to go away. How do I fix it and how should of it been done.
Need to void a commission check from the vendor account and reissue to the sales person
Hi there, Susannah5.
May I know how you recorded the commission checks and affected profiles (customers or vendors)? This helps us provide the correct steps to record the transactions accurately and clear the credit.
I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one.
Need to void a commission check from the vendor account and reissue to the sales person
Hi there, Susannah5.
May I know how you recorded the commission checks and affected profiles (customers or vendors)? This helps us provide the correct steps to record the transactions accurately and clear the credit.
I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one.
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