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Join nowHi there, kurtnelson08.
Let me route you to the best support so this will be taken care of as soon as possible.
Generally, successfully processed deposits will show as Funded in the Status column. Since the payment says completed, this means that your money is on its way.
To further check the transaction, I'd recommend getting in touch with our Customer Care Team. This way, we'll be able to pull up your account in a secure environment and review the invoice payment. You can connect with us through this link: Contact Payments Support.
I've also attached some articles that you can read to help manage your customer payments in QuickBooks:
Just tag my name below if I can be of any other help. Stay safe and have a great rest of the day.
Hi kurtnelson08,
Hope you’re doing great. I wanted to see how everything is going about your concern last week. We're you able to receive the customer payment? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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