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pamelasauce
Level 2

New COGS account not showing in Bill/Item Details

I've created a new COGS account and unlike all my other COGS accounts, this new one doesn't appear in my QBO dropdown under "Item Details" when entering a bill. It does show in the top "Category Details" area. Any idea what could be up? It's the same in Chrome, Firefox, and Brave browsers.  
Solved
Best answer March 22, 2023

Best Answers
Mark_R
Moderator

New COGS account not showing in Bill/Item Details

Hi there, @pamelasauce.

 

Let me share information about the details shown in the Category and Item details drop-down, and help you get the COGS account shown from the drop-down.

 

The details shown in the Category details are the accounts created in QuickBooks. While in the Item details section are the products and services. That said, the COGS account you created won't show in the Item details drop-down.

 

However, you can associate the COGS account with the products and services. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO).
  2. Click the Gear icon, then select Products and services.
  3. Find and edit the item you want to add to the bill.
  4. Go to the Purchasing information section.
  5. Select the created COGS account in the Expense account drop-down.
  6. Click Save and close.

Just in case you want to pay your bills, you can check out this article for more guidance: Record payments towards bills.

 

Come back to this post if you have other concerns or follow-up questions about creating bills. I'll be around to provide further assistance.

View solution in original post

4 Comments 4
pamelasauce
Level 2

New COGS account not showing in Bill/Item Details

I wanted to add a screenshot of what this looks like. 

Mark_R
Moderator

New COGS account not showing in Bill/Item Details

Hi there, @pamelasauce.

 

Let me share information about the details shown in the Category and Item details drop-down, and help you get the COGS account shown from the drop-down.

 

The details shown in the Category details are the accounts created in QuickBooks. While in the Item details section are the products and services. That said, the COGS account you created won't show in the Item details drop-down.

 

However, you can associate the COGS account with the products and services. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO).
  2. Click the Gear icon, then select Products and services.
  3. Find and edit the item you want to add to the bill.
  4. Go to the Purchasing information section.
  5. Select the created COGS account in the Expense account drop-down.
  6. Click Save and close.

Just in case you want to pay your bills, you can check out this article for more guidance: Record payments towards bills.

 

Come back to this post if you have other concerns or follow-up questions about creating bills. I'll be around to provide further assistance.

pamelasauce
Level 2

New COGS account not showing in Bill/Item Details

I can't believe I forgot about that section - thank you so much for helping out!  This resolved the issue. 

Anonymous
Not applicable

New COGS account not showing in Bill/Item Details

You’re always welcome, pamela.

I’m glad to hear that my colleague was able to help you with the details shown in the Category and Item details drop-down in QuickBooks Online (QBO).

Rest assured that every concern posted in this forum is addressed accordingly. Please don’t hesitate to come back if you have any QuickBooks-related concerns. Have a good one!

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