New update doesn't include template messages when you create a new invoice. However, if you create an invoice using the desktop, all template messages are carried over?

I can see how convenient it is for you to be able to create an invoice and to have all template messages carried over when using your QuickBooks Online Mobile App, Sam.

We appreciate you for bringing this matter to our attention and for your initiative in reaching out to the support team and being able to get a workaround for this matter.

Nevertheless, you can still share your feedback and suggestions with our product engineers by following these steps:

1. Click the Gear Icon.
2. Under Profile, click on Feedback.
3. Enter your Suggestions.
4. Then click Submit.

Your insights are invaluable in helping us improve our software as we work to enhance our product and give you and our other clients an even better user experience.

You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.

Furthermore, I'll include this article to learn which QuickBooks Online app features are supported on mobile devices: Compare mobile app features.

Please keep in touch with me if you have further QuickBooks-related concerns apart from QuickBooks Online Mobile App. I'm always delighted to help.