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accounting-lixok
Level 2

No bills are showing when I select New>Pay Bills. Something wrong with QBO? I have plenty of bills I need to pay for vendors.

This morning, I select New>Pay Bills and it's not giving me the options to filter my vendors so I can start entering amounts to create a bill payment line item. I need to do this because I need to match it to a $1K bank withdrawal. Is there something wrong with QBO? I don't see an option to attach screen shot, but I'm getting: "Looks like you don't have any bills to pay."...which is false.
Solved
Best answer March 21, 2021

Best Answers
Rose-A
Moderator

No bills are showing when I select New>Pay Bills. Something wrong with QBO? I have plenty of bills I need to pay for vendors.

Let me help ensure your bills are showing and have those payments recorded, accounting-lixok.

 

At times, the collected cache files on your browser may lead to unexpected behavior like the one that you've experienced upon utilizing the program.

 

To get this issue sorted out, as an initial step, you can press the F5 key on your keyboard to refresh the page. If you're still getting the same result, I recommend accessing your account in a private window.

 

Here's how:

 

  • Google Chrome: press Ctrl Shift N.  
  • Mozilla Firefox: press Ctrl Shift P.
  • Safari: press Command Shift N.

 

Once signed in, go back to your Pay Bills window and see if the transactions are showing. If it rectifies the issue, go back to your main browser and clear its cache to remove the portal's history. You may also try accessing your account using another supported browser.

 

For your reference, check this out: Enter bills and record bill payments in QuickBooks Online. This will give you steps on how to pay them using credits or a check. Also, you'll find a link on how to print checks in QuickBooks.

 

I want to make sure you're able to pay your bills so please let me know how it goes. I'm always ready to assist if you need further guidance. Have a great rest of your day!

View solution in original post

2 Comments 2
Rose-A
Moderator

No bills are showing when I select New>Pay Bills. Something wrong with QBO? I have plenty of bills I need to pay for vendors.

Let me help ensure your bills are showing and have those payments recorded, accounting-lixok.

 

At times, the collected cache files on your browser may lead to unexpected behavior like the one that you've experienced upon utilizing the program.

 

To get this issue sorted out, as an initial step, you can press the F5 key on your keyboard to refresh the page. If you're still getting the same result, I recommend accessing your account in a private window.

 

Here's how:

 

  • Google Chrome: press Ctrl Shift N.  
  • Mozilla Firefox: press Ctrl Shift P.
  • Safari: press Command Shift N.

 

Once signed in, go back to your Pay Bills window and see if the transactions are showing. If it rectifies the issue, go back to your main browser and clear its cache to remove the portal's history. You may also try accessing your account using another supported browser.

 

For your reference, check this out: Enter bills and record bill payments in QuickBooks Online. This will give you steps on how to pay them using credits or a check. Also, you'll find a link on how to print checks in QuickBooks.

 

I want to make sure you're able to pay your bills so please let me know how it goes. I'm always ready to assist if you need further guidance. Have a great rest of your day!

View solution in original post

Rose-A
Moderator

No bills are showing when I select New>Pay Bills. Something wrong with QBO? I have plenty of bills I need to pay for vendors.

Hi, accounting-lixok.

 

Hope you're doing great. I wanted to see how everything is going about the open bills you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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