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I'm happy to assist with your products and services quantity showing the wrong amount, Redsand.
Every received PO should update your quantities on hand. However, after marking the PO as paid, your products and services are not updating, and since you've mentioned that you have performed the initial troubleshooting.
I suggest contacting our support to investigate the issue further, as they can pull up your account and guide you to fix this.
Here's how:
Moreover, let me share this article to help you manage your products and services into group categories: Group products and services into different categories in QuickBooks Online.
Don't hesitate to reply on the thread if you still have questions about your products and services. Have a great day.
Great, if only someone could help me out with this, since Wednesday I have been trying to get help, had to schedule calls with the help desk, both persons disconnected the call after they couldn’t help me and to make everything worst QuickBooks has no support at all on weekends, so I have a week late of invoices, having to write everything on a piece of paper, while someone from QuickBooks feels like helping me
i had two expert desk calls since last Wednesday, both agent were not able to help me. The first one was rude, the second one was not helpful at all, and then the weekend came and QuickBooks has no support at on the weekends.
What an absolutely bad service
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