Open Sales Order by Customer
- April 19, 2022
- 4 replies
- 9 views
Hello Community,
I ran an Open Sales Order report to identify which customers still require invoicing. I am seeing some sales orders on this report which have already been paid in full. These sales orders have multiple progress invoices associated with them. I can not figure out why they are showing up as unpaid/open.
A few notes...
1. I checked the original sales order to be sure the all invoices are linked to the original SO. They are.
* with that said, an additional charge for freight was added directly to an invoice after it was created. Does this have an effect on the invoice when paid causing the SO to still show a balance?
I have attached an example. There were 2 invoices created from the original SO. Inv 3380 $10,259 was paid. The original amount of the invoice before adding the additional freight charge directly to the invoice $9.983. This is the amount that is showing as the open balance.
Is there a better report I can run for Open sales orders?
Thank you!