Thanks for becoming a part of the Community, jbroom.
With our class tracking feature in QuickBooks Online, you can run reports to see your income, expenses, and profitability by segment. An outstanding invoice isn't trackable this way, however there's a wide variety of reports included with your subscription. One of these is the Open Invoices report, which will show ones that are unpaid. This can be generated as a workaround to obtain what you're looking for.
Here's how: 1. In the left navigation bar, go to Reports. 2. Enter Open Invoices in the Find report by name search field. 3. Click Open Invoices from the displayed drop-down list.
You can also use the Customize button to filter by a specific customer/set of customers, distribution account, terms, etc.
Here's a few resources that may come in handy moving forward:
We currently use the Open Invoice reports, using the a custom field to add a 'Sales Rep' to each invoice. My hiccup with this is the inability of QBO to make a Custom Field required. This leads to empty fields on my reports. I wanted to switch to Classes, because they are currently the only field with the ability to be set to 'Required'. It seems there are VERY few reports that can be run by Class.