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Buy nowI use cash basis...how or what should I do with old invoices that i will never receive payment for.
Should I just void it or treat it another way?
Hi there, bal15.
I'm here to share some insights about writing off unpaid invoices in QuickBooks Online (QBO) .
Unpaid invoices have no impact on cash reporting. You can record the uncollectible amount by writing off bad debt.
First, review other invoices or receivables that should be considered bad debt using the Accounts Receivable Aging Detail report. Here's how:
Secondly, create a bad debt expense account.
Then, create a bad debt item:
From there, you're good to create a credit memo and apply it to the invoices. I've added this article for the detailed steps: Create a credit memo for the bad debt.
If you want to run and personalize your report to show only the information you need, you can read this resource for future reference: Customize reports in QuickBooks Online.
Leave a reply below if you have any other concerns about managing your invoices in QBO. I'm just a few clicks away to help. Have a great day ahead.
Personal preference but I like to change the amount to $0 and make a note on the invoice stating the unpaid amount.
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