P&L statment not showing all expenses

Welcome to the Community space, @EZ6. 

Reviewing the reporting date and accounting method when running a Profit and Loss Report in QuickBooks Online (QBO) is essential. Doing this will help you ensure accurate financial reporting. 

Let me guide you on how to change your reporting date. Here's how:

1. Go to Reports.
2. Select the Profit and Loss report.
3. Select Customize.
4. From the report period dropdown, select your preferred report period. 
5. Set the accounting method to either "Accrual" or "Cash." 
6. Click the Filter.
7. From the Distribution Account dropdown, choose All Income/Expense Accounts.
8. Select Run report.

If you're still having trouble, you may want to try using a private browser. Here are some keyboard shortcuts you can use:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari.
• Ctrl + Shift + P for Microsoft Edge.

Additionally, I recommend clearing your cache. This allows you to refresh the website preferences, which may be causing problems when using QBO.

Check out these articles to track your financial standing and learn how customization works in QBO: 

• Track your cash flow in QBO.
• Customize reports.
• Customize invoices, estimates, and sales receipts.

Feel free to reach out anytime if you need help in managing and running your reports in QBO. We're always around to lend a hand. Keep safe!

I'm not having trouble with the reporting date. My P&L statement is not accurate (not displaying all expenses) and I need to know how to edit it.

Thank you for responding, @EZ6.

I appreciate your participation in this conversation, and I'm here to provide further assistance regarding the issue with your P&L report.

The way your transactions appear on the report depends on the filter you've chosen. If your expenses are visible in your bank's registers but not on the report, I recommend following the steps mentioned by my colleague above.

If the expenses aren't included in your register, it's possible that you haven't entered them in QuickBooks yet or they may have been accidentally deleted by someone with access to your QBO account. To confirm, you can review your audit log and reenter the transactions. 

If they're showing in your register and you've already followed the suggestions above, I'd suggest getting in touch with our QuickBooks Team. This way, they can review your account and help you identify the possible cause of the issue. You can connect with them by following these steps:

1. Go to Help (?).
2. Select Contact Us and choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

In addition to customizing reports, you can memorize them to save your customized settings. 

Feel free to reply in this thread if you require additional assistance running reports in QuickBooks Online. We'll be excited to have you back and assist you further. Take care!

I'm still having the same issue, and even when I go to customize and add in that option on the filter, it makes no difference. When I run the P&L on a cash basis, it shows the expenses, but when I run it on ana accrual basis, it doesn't show expenses... How do we fix this? 

Thanks

I completely understand the importance of showing all the expenses when running a Profit and Loss report in QuickBooks Online (QBO). I am here to help you and provide you with details about this.

To start with, ensure that the date range you have selected for the report includes the expenses you are expecting to see. Additionally, it's crucial to differentiate between the accrual and cash-based approaches. Cash method reports only record income and expenses when payment is received, or a bill is paid. Any unpaid bills or invoices are excluded from the report's income or expenses category. Conversely, accrual method reports include both income and expenses, irrespective of whether payment has been made or not. This method accounts for income and expenses regardless of whether payment has been received or disbursed yet.

If the issue persists after reviewing all the necessary filters and transactions, I suggest contacting our customer support team. They have the tools that can help you with your concerns and provide you with detailed information about this.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either of these tabs:

• Assistant tab and select Talk to a human.
• Search tab and click on Contact Us to connect with a support expert.

Moreover, I'm adding this article as your reference for customizing reports in QBO: Customize reports in QuickBooks Online.

Thank you for reaching out, ertyu. I hope the information and steps above have clarified your concern regarding the expenses in your P&L report. If you have further questions or concerns, please don't hesitate to post a reply. Our team is available to help and looks forward to assisting you further.