Let's dig into some ways to verify if there's an issue running with you QuickBooks Online Payroll account, @RH1231. I'll walk you through calling our phone representatives.
Since the Community team doesn't have available tools to view your account, I encourage you to contact our support team. They are the best person to turn to if you need help seeing your bank account in a secure environment.
Here's how:
- Log in to your QuickBooks Online account.
- Click the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion with your concern, then click Continue.
- Choose a way to connect with us: Get a callback.
I also encourage you to read this article about reviewing some of our commonly asked Payments questions for your guide.
Please comment in this thread on how it goes after the phone call. I'm always ready to help.
