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Level 2

Petty Cash discrepancy

The balance in Petty Cash on my Chart of Accounts is different than the balance in the Petty Cash register. How can this be? It started sometime in December 2019. I've tried to go back to figure it out, but can't.

Solved
Best answer March 01, 2020

Best Answers
Level 2

Petty Cash discrepancy

Assuming you are on QuickBooks Desktop, this could be a problem with your file.  It's happened to us a few times and there's usually a quick fix.  First, make sure you have a good backup.  Then, open your Chart of Accounts and at the bottom there are a few menus, select [Account] -> [Resort List]. 

 

If this doesn't solve the problem, you may want to rebuild your file. 

You can do a verify first by selecting [File]->[Utilities]->[Verify Data]. This goes through your data file and tries to locate any inconsistencies.  To rebuild the data and correct any problems, select [File]->[Utilities]->[Rebuild Data].

View solution in original post

3 Comments
Level 2

Petty Cash discrepancy

Assuming you are on QuickBooks Desktop, this could be a problem with your file.  It's happened to us a few times and there's usually a quick fix.  First, make sure you have a good backup.  Then, open your Chart of Accounts and at the bottom there are a few menus, select [Account] -> [Resort List]. 

 

If this doesn't solve the problem, you may want to rebuild your file. 

You can do a verify first by selecting [File]->[Utilities]->[Verify Data]. This goes through your data file and tries to locate any inconsistencies.  To rebuild the data and correct any problems, select [File]->[Utilities]->[Rebuild Data].

View solution in original post

Level 2

Petty Cash discrepancy

THANK YOU! I had to rebuild my data, but that corrected the problem and my Chart of Accounts balance agrees with my Petty Cash register balance again.  What a relief!  The QB Community is terrific!

Level 2

Petty Cash discrepancy

THANK YOU!!  I had to go all the way thru rebuilding my file, but that corrected the problem.  Now the balance in Petty Cash on the Chart of Accounts agrees with the balance in my Petty Cash register.

The QB Community is terrific!

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