LOL! I totally agree with this community post!!
I've been an Advanced Certified QuickBooks Online ProAdvisor for more than 7 years, and a founding member of this Community Forum, contributing since 2018. I've been struggling to log in to my own Community profile for nearly 2 years now and spent a few hours troubleshooting this myself this week.
I honestly feel like I’m the only OG ProAdvisor still posting in the forum right now — even @lynda , a devoted ProAdvisor CHAMP and dear friend of mine for years, doesn't appear to have posted here since 2024! I’m guessing not many people can log in right now.
With that said, I’m here to help!!!
I also strongly agree that the “modern” reports are undesirable and am constantly switching back to Classic View — not only because they are 100% better in style and format, but because they’re dynamic, easier to group, filter, customize, use, and save. The Modern version actually slows down accountant productivity considerably. They’re just not pretty — too skinny, undynamic, unmodern, and hard to use consistently and harmoniously.
I don’t feel like this post is negative at all. In fact, it’s candid, sincere, desperate, and hopeful at the same time. I’m so grateful they took the time to post it.
I can say with absolute confidence that Intuit truly cares about our feedback, and when it reaches the right leaders, positive changes happen — the kind that help us fall back in love with QBO again.
We all want to! But the frequent, unwanted UI changes make it challenging. This is accounting and financial reporting — we don’t need the mobile app developers redesigning the desktop UI at the cost of functionality.
As a 34-year veteran business accountant and Intuit software user of every version ever made, I can tell you with confidence: we don’t work on our phones!
Many of my clients have called since the recent UI updates were pushed into production — and it’s a serious concern when they can’t even convert an estimate to an invoice and get paid!
Let’s all keep using those “Feedback ?” links and make sure our voices reach the right ears. I’ve heard back from Intuit developers before — and I know they care.
— Regina Pitts, Advanced Certified QuickBooks Online ProAdvisor
