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BANGVO
Level 2

Please don't let me be a guinea pig with New invoice Layout.

I have been using Quicbook for 6 years and I am completely satisfied with it for my small business.
These past few days I've been feeling stressed with New Invoice Layout. Are you putting me in an experiment where I have to pay you every month?
Is an Accounting software that supports businesses. You should aim for the internals, and the ability to retrieve data, statistics and reporting rather than the frivolous and chaotic interface.
You're putting loyal customers through an experiment where they have to pay to use a feature that lacks stability and consistency across operations.
You have updated the New invoice Layout and kept the remaining payments, reports... Just like you are taking a plastic pot to store boiling water.
I feel like things are getting worse. You should reserve it for those who agree to accept the change or experiment rather than applying it to us. Business owners don't care about the external interface.
KEEP SOMETHING LIKE THIS AND DON'T MOVE IT TO NEW INVOICE LAYOUT. PLEASE.

If anyone has any suggestions for a QBO replacement - please let me know. Thank you.

3 Comments 3
Maybelle_S
QuickBooks Team

Please don't let me be a guinea pig with New invoice Layout.

Hello there, BANGVO.

 

I understand the frustration with the new invoice layout in QuickBooks, and I recognize the importance of stability and consistency for your business operations.

 

I can see that you prioritize software functionality and reliability over interface changes. While some users may prefer the classic view, the latest version has been designed to provide improved performance and an overall smoother workflow.

 

We understand your need for functionality and would love to hear your thoughts about your experience when switching to modern views by sending us feedback within your QuickBooks Online company. It enables our product developers to consider bringing back the old view.

 

Here's how:

 

  1. Go to the Gear menu and then select Feedback.
  2. Type in your feature request in the description box.
  3. Once done, click on Next.

 

Furthermore, to customize your company setup and adjust specific features, check this guide: Edit company settings in QuickBooks Online.

 

Additionally, please visit our Firm of the Future page periodically to stay updated with the news and updates.

 

Feel free to reach out to me anytime whenever you have product questions. I've got you covered. Take care!

BANGVO
Level 2

Please don't let me be a guinea pig with New invoice Layout.

I have sent a lot of Feedback and it is mostly for reference only.
I discovered that there is now a mobile version. It takes me more operations to receive payment from customers.
And I also cannot access customer information from the invoice (Previously, I only needed to access the customer information section to see everything I noted about them, but now I can't access it). .
And invocie on mobile also no longer has the editing feature. This is quite annoying for services where customers need a quick change in purchasing options.

BANGVO
Level 2

Please don't let me be a guinea pig with New invoice Layout.

I have sent a lot of Feedback and it is mostly for reference only.
I discovered that there is now a mobile version. It takes me more operations to receive payment from customers.
And I also cannot access customer information from the invoice (Previously, I only needed to access the customer information section to see everything I noted about them, but now I can't access it). .
And invocie on mobile also no longer has the editing feature. This is quite annoying for services where customers need a quick change in purchasing options.

 

I don't understand if this is an improvement or a regression.

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