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DFBPC
Level 2

Preparing invoices and services are duplicating.

I am preparing monthly invoices and the first delayed charge entry is duplicating on the invoice.
2 Comments 2
GlinetteC
Moderator

Preparing invoices and services are duplicating.

Hello there, DFBPC.

 

Keeping track of your invoices is essential for managing your business using QuickBooks Online. Let me assist you in resolving this duplicate Delayed charge on the invoice.

 

This can occur if it is added to the invoice twice. To fix this, we can reopen the invoice and remove the duplicate.

 

Here's how:

 

  1. Go to the Sales menu and choose Invoices.
  2. Locate the invoice with the duplicate charge.
  3. Click on Edit invoice.
  4. Click the Kebab menu, and select Delete.
  5. Hit Save.

 

I have added the following resource for your future reference, which will assist you in recording customer payments: Record invoice payments in QuickBooks Online.

 

You can ask further questions about managing your invoices or other issues by clicking the Reply button. The QuickBooks Community is here to help you whenever you need guidance.

DFBPC
Level 2

Preparing invoices and services are duplicating.

I tried doing this and it deleted the original charge and the duplicate. I had to delete the invoice and start over to get this issue resolved.

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