Price rules are not coming up on invoice or estimates

MelroseV · ‎May 09, 2024

I recognize the importance of using the price rule on the new invoice format in QuickBooks Online, Metazoabeer. Let me provide some updates about this.

Currently, the ability to add price rules on the new experience is still unavailable in QBO. I can see having this option would be beneficial to your business.

I can see how having this option would be beneficial to your business. I'd recommend sending a feature request directly to our Product Development team. This helps us improve your experience and the features of the program.

Here's how:

Go to the Gear menu and then select Feedback.
Type in your feature request in the description box.
Once done, click on Next.

To get updates about the status of your feedback, you may visit the Customer Feedback page.

Feel free to visit this handy article for future reference in recording customer payments and customizing sales forms in QuickBooks:

Should you have additional concerns regarding the price rule in the new layout, don't hesitate to post them here in the Community space. Stay safe!

Metazoabeer · ‎May 10, 2024

QB Team,

You keep saying the same thing to everyone. The problem has been an issue for a while now with no resolution. Everyone here has most likely clicked on the Gear and gave feedback about this issue and wants the feature back. If your engineers can't fix the problem, then maybe switch the new invoice back to the old version when the functionality was working. That would give the software team more time to fix the problem in the new version.

tooyo · ‎May 24, 2024

Dear QB team

the price rule stopped working on the new invoice style after QB changed it on 5/6, but work on the old style

price rule is critical to our business, can you please develop the function to allow it to work on the new invoice style

or alternatively give us an option to revert back to the old invoice style, so we can still use the price rule while you develop proper function to allow price rule to work on new invoice style

tooyo · ‎May 24, 2024

Dear QB team

the price rule stopped working on the new invoice style after QB changed it on 5/6, but work on the old style

price rule is critical to our business, can you please develop the function to allow it to work on the new invoice style

or alternatively give us an option to revert back to the old invoice style, so we can still use the price rule while you develop proper function to allow price rule to work on new invoice style

Redverse · ‎July 31, 2024

So I had every single issue that everyone explained above and still do "IF"...i go to invoices and try to get price rules to work. They just dont!

BUT, if I go to "+ New" button and try it...it works for me no problem here and only here. Hope others get the same success.

Redverse · ‎July 31, 2024

So I had every single issue that everyone explained above and still do "IF"...i go to invoices and try to get price rules to work. They just dont!

BUT, if I go to "+ New" button and try it...it works for me no problem here and only here. Hope others get the same success.

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