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dnasplatt1
Level 3

Printing anything won't work

I have done absolutely every single thing QBO has asked me to do to get my checks and deposit slips to print.  It will not work.  I need technical support.  It's been months and I'm so tired of messing with it, I have work to do.  Does anyone know of a phone number or chat for tech support???

2 Comments 2
MichelleBh
Moderator

Printing anything won't work

I really appreciate everything you did to fix the printing problem, @dnasplatt1. This is not the experience we wish for you regarding the printing of checks and deposit slips.

 

I'm happy to put you in touch with our technical support. This way, they can further investigate the issue. Before routing you to our experts, what troubleshooting have you done so far? Did you receive any error messages? Any new information will help me think of another way to solve the problem.

 

To reach out to our technical team, please follow the steps outlined below: 

 

  1. Go to this link to contact support outside the product: QBO Support.
  2. Choose your product in the drop-down.
  3. n and click Continue.
  4. Pick your QuickBooks edition and type your concern in the field.
  5. Select the appropriate option.

 

 

Check out their availability to ensure a swift response: Contact QuickBooks support.

 

Follow the steps in this article before you print your first deposit slip to ensure that the information on your deposit slip prints in the right places on your pre-printed forms. When you set up your system correctly, you can print your deposit slips onto pre-printed forms flawlessly and with ease.

 

Check out the following articles for more troubleshooting steps about printing checks in QuickBooks: 

 

 

I'd be happy to assist if you have any other issues with your account. You can contact us by clicking the Reply button below. You can be sure that we will never leave you. Keep safe.

dnasplatt1
Level 3

Printing anything won't work

Hi Michelle!

I have done every single suggestion, cleared caches, cookies, uninstalled adobe, reinstalled, updated my printer, dragging the box to where it is printing & MORE.  It just will not line up.  Everything was perfect, until it stopped.  I am so frustrated!  I will try to get support, I know I'll be on the phone for hours, so going to try to block some time next week!  That's for the help and have a great weekend!  Donna

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