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jweir707-gmail-c
Level 1

Product title not showing up on invoice, why?

 
1 Comment 1
KayePe
QuickBooks Team

Product title not showing up on invoice, why?

We appreciate your time for posting here in the Community space, jweir707. No worries, let me give insights to guide you on how to show the product title in the invoice. 

 

Beforehand, we'd like to know more about the details of your concern. Can you provide a screenshot of your current situation where the product title is not showing? Any additional information would be a great help.

 

Usually, the product title shows when you create invoices. However, the browser's cache can become filled and cause issues when working your QuickBooks Self-Employed (QBSE) account. I suggest running QBSE in a private or incognito browsing mode to help your computer run optimally and regain some storage space to continue working seamlessly.

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

For a detailed step-by-step process in clearing your cache, check out this article: Clear cache and cookies to fix issues when using QuickBooks Online.

 

In the future, you might want to learn how to collect sales tax for the products and services you sell. You can refer to this link on how to track sales tax manually in QBSE: Manually track sales tax in QuickBooks Self-Employed.

 

You're always welcome to Reply here in the thread. Count us in if you need additional help in managing invoices. We're always ready to assist. Take care, and have a great day!

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