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McFarlandTrimming
Level 1

Quickbook Payments and Reconciliation

Hello!

 

I want to preface by saying, I am set up to accept payments via Quickbooks for my customers. I however, do NOT have my bank account linked to quickbooks allowing all transactions to flow into Quickbooks.  I'm small enough I prefer to manually add deposits and transactions. I'm having trouble with reconciliation and getting the Quickbook payments to show up on my Quickbooks reconcilation statement correctly.

 

Without adding them in, they don't show up.  They are on my bank statement, fees also, but not on my reconciliation.  I tried adding them as a deposit but that doubles the amount I made from said customer on my P+L statement.  Please help!

1 Comment 1
RogelioL
QuickBooks Team

Quickbook Payments and Reconciliation

Reconciliation can be tricky sometimes. Rest assured, I have some information on how we can correct this, @McFarlandTrimming.

 

Since you've manually uploaded your transactions from QuickBooks Payments to QuickBooks Online, I suggest checking if the transactions are recorded in the correct bank account.

 

Here's how:

  1. Navigate to Transactions.
  2. On the right-side corner, click Go to bank register.
  3. Click the Bank Register drop-down, then select the bank you want to reconcile.
  4. Once done, compare each transaction in QuickBooks with your bank statement.

 

If the transactions are all correct, I recommend checking the Date Range to ensure that it includes the period when you manually uploaded transactions.

 

Also, verify if you haven’t reconciled the payments in the previous period, and double-check the beginning balance of the reconciliation.

 

Moreover, you might also find this link helpful if you have previously reconciled the account: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

Let me know if you need further assistance with your reconciliation. Keep safe.

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