Hello. So I am having an issue with some of my "QuickBooks Payment" transactions showing up as 'not specified' on my balance sheet. When I open up the payment, it is linked to the customer, but for some reason isn't showing up under them on my balance sheet and is showing up as 'not specified'. The whole total for the Category in the balance sheet is correct, but when broken down by customer each balance is off because a lot of their payments have been listed as, you guessed it, 'not specified' (even though the payments have been linked to the customer). Does anybody know why this is and how to fix it? Thank you in advance!!
