quickbooks does show some sales in the payment to deposit window.

Let's make sure that all transactions are sent over to QuickBooks, rwcjr.

You can initiate a financial exchange to sync data from POS to QuickBooks. This process let's you sync and transfer data between QuickBooks and POS. Here's how: 

1. Go to the QuickBooks Desktop Point of Sale Server Workstation, then select Point of Sale > End of Day Procedure.
2. On the End of Day window, ensure that the Exchange data with QuickBooks check-box is selected.
3. Select the other End of Day options, as desired.
4. Click OK.

You can also manually record the sales transaction in QuickBooks the sales transactions won't show up in QuickBooks. Here's how: 

1. Go to the Customer Center.
2. Click New Transactions and select Sales Receipt.
3. Enter all the details of the transaction, then click Save and close. 

With regards to the old transactions in Go Payment, I would recommend reaching out to our chat support team about the issue. They can check why they're showing up and how to remove them as well. You can use this link to reach out to them: Chat with us. 

Additional guidance and references when reconciling accounts are also provided in these articles:

• Fix Issues When You're Reconciling In QuickBooks Desktop 
• Reconcile Previously Deleted And Re-entered Checking Or Credit Card Transactions 

Add a reply below or post more questions in the Community if you need more help with QuickBooks. 

thanks for replying.  Yes I tried that but they were credit card sales and I have already been paid. there is not a manual option to bypass.  Somehow I need to get these 3 lost sales into my deposit screen for reconciling only so I will balance.   And second question why would it happen and will it happen again.  this is the first time in about 6 months since I started with quickbooks desktop accounting