Thanks for reaching out in the Community, @oddjobspecialist. I’m here to help, so this receipt concern will get resolved.
Stored data help your QuickBooks Online app to run quickly. However, it makes the program and features unresponsive and odd once corrupted. I’d recommend removing that historical data, so you can access QuickBooks with a clean slate. I’m glad to show you the steps:
For Android:
- Open your QuickBooks app.
- Go to the Gear icon.
- Select Refresh Data.
For iOS:
- Click the Menu.
- Select Help & Feedback.
- Choose Refresh Data, then select Refresh.
You can check out this article for additional troubleshooting options: Fix common errors in the QuickBooks Online mobile app for Android.
Moreover, here’s an illuminating guide that provides information about managing business expenses and your cash flow through proper bookkeeping practices: Expenses and vendors.
I’ll be here if you need further assistance with managing your receipts. Just add them to your reply below. Take care always!