QuickBooks SpreadSheet Sync Error

RahulG · ‎January 15, 2025

Hello,

We have QuickBooks Online (QBO) connected with Excel via the Spreadsheet Sync feature and occasionally encounter following error while running reports:

We have almost 9 to 10 different tabs running QBO Sync with different QBO reports. The error does not specify where or what to check, making it difficult to troubleshoot. Additionally, this error does not occur consistently—sometimes the reports run without any problems, while at other times, the error appears. We are unsure on what is triggering this behavior. Can anyone help?

Tori B · ‎January 15, 2025

Good morning, @RahulG.

Thanks for taking the time to reach out to the QuickBooks Community. How are you today?

Before we jump into some troubleshooting steps, I want to clarify the steps you've taken so far. The article I'm including below contains a full list of troubleshooting steps to try. If you've already completed the steps, please let me know.

Here's the guide:

Spreadsheet Sync Troubleshooting

I'll be sure to keep an eye out for your response. Please don't hesitate to let me know if you have any additional questions or concerns. Chat with you soon!

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