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KarenML
Level 1

Defaulted to printing check copy on on check stock

I work at a property management company and we have multiple properties in QuickBooks for accounting purposes. I recently set up a new company and, after I print a check, it is automatically printing a check copy on check stock and I cannot find how to make it stop. 

 

Please help .

1 Comment 1
ClaireSamanthaS
QuickBooks Team

Defaulted to printing check copy on on check stock

Printing a check copy is essential for business operations. I can provide you with detailed information and assistance to help you address this issue effectively.

 

The way checks are printed depends on your printing configuration. We can review these settings to determine if they are causing the check to print a copy on check stock.

 

Here’s how you can check your printer setup:

 

1. Go to the File tab and click on Printer Setup.

image (13).png

 

2. In the Printer Setup, select Check/Paycheck.

image (14).png

Consider opening one of your QuickBooks sample files to see if it has the same setup as the one you've recently created. If it doesn't match, we can ensure that the printer is set up correctly. Additionally, you can refer to this guide for more help: Fix printing issues in QuickBooks Desktop.

 

If you continue to experience issues, it is advisable to contact our Live Support Team. I have attached an article that details the most suitable times to reach our live support: Get help with QuickBooks products and services.

 

Should you have other concerns when setting up your checks or any QuickBooks-related concerns, Kindly Reply to this thread. We are here to assist and ensure everything is clear and convenient for you.

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