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jrocha-blackshie
Level 1

Hello, I create invoices then I save them, then when I want to find it its not there, how can i fix this issue

Saved invoices do not appear on ny qeue
1 Comment 1
FaithA
QuickBooks Team

Hello, I create invoices then I save them, then when I want to find it its not there, how can i fix this issue

Good day, jrocha-blackshie. I know the importance of keeping track of your Invoices, let me provide some steps on how you can access them.

 

First off, let's ensure that you're on the correct company on your QuickBooks Online (QBO) account.

 

There are several ways how you can access your Invoices and I'd be glad to show you how.

 

First, we can go to your Sales menu, then select either Invoices or All Sales. All your created Invoices will be listed there. Here's a screenshot for visual reference:

1.png

 

Second, we can click the Search bar to locate your recently opened transactions including your Invoices. Below is a screenshot for a reference:

2.png

 

Lastly, you can locate your Recorded Invoices by clicking on Create Invoice, and then selecting the Recent Invoices logo to view them. Here's a screenshot for guidance:

3.png

 

To help you save time in the future, you can personalize the appearance and layout of your sales forms. Here's an article for reference: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Feel free to come back to this thread for more invoices and any QuickBooks-related concerns. Don't hesitate to reach out at your earliest convenience, we're always available to assist. Keep safe!

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