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njdonoho
Level 1

How can I update estimates on mobile app?

Last estimates show 6/5/21
1 Comment 1
Rea_M
Moderator

How can I update estimates on mobile app?

I'll work with you to make sure your estimates are updated on your QuickBooks Online (QBO) mobile app, @njdonoho.

 

When your most recent estimates aren't showing on your mobile app, you can perform some troubleshooting steps. The QBO mobile app stores cache to speed up your experience in performing your tasks. Once it's full of cache, you'll experience some unusual responses from the system. You can clear your app data to refresh the system and remove the older files that cause the behavior. 

 

If you're using an Android device, here's how:

  1. Go to the More icon at the top right corner of the screen.
  2. Choose Settings.
  3. Select Refresh Data and choose Yes.

 

QBO Android App.PNG

 

If you're using an iOS device, here's how:

  1. Go to the Menu icon at the top left corner of the screen.
  2. Choose Help & Feedback.
  3. Select Refresh Data and Refresh.

 

QBO iOS App.PNG

 

In case the issue persists, I'd recommend uninstalling (tap and hold the app icon) and reinstalling the app. This is to ensure the version you'll be using is updated. 

 

I'm also adding this article to learn more about the QBO app features available on supported mobile devices: Compare mobile app features. It contains a comparison chart between Android and iOS devices.

 

Let me know in the comments below how it goes. If you have other concerns about managing estimates and sales transactions in the QBO app, I'll be right here to help. Keep safe always. @njdonoho.

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