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pjenkins2019-yah
Level 1

How do i delete a customer?

 
1 Comment 1
RoseJillB
QuickBooks Team

How do i delete a customer?

Welcome aboard, @pjenkins2019-yah.

 

Let me get into your customers' menu to help you remove them in QuickBooks Online (QBO).

 

In QuickBooks, there’s no option to permanently delete a customer. Otherwise, we can make their profile inactive in your lists. This way, those customers will be removed from all your reports and so forth. I’ll show you how:

 

  1. From the left navigation pane, select the Customers & Leads menu.
  2. Select the Customers tab.
  3. Look for the customers you want to be removed or inactive from your lists.
  4. Click the dropdown icon under the Action column. Then, select Make inactive.
  5. Click Yes to confirm the removal.

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Also, if you want to make changes to your customers, I recommend checking out this article: Edit customer information

 

Let me know if you need further assistance with your customers in QuickBooks. The Community always has your back. Have a great day!

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