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ekolibas
Level 1

How do I delete and/or rename a custom product/service I created in invoice self-employed?

Yeah doesn’t really seem like they do much for improving upon their products- or it’s a way to upsell to a higher-priced tier. 

JHTP
Level 2

How do I delete and/or rename a custom product/service I created in invoice self-employed?

It's been 3+ years since the OP on this. What the F is happening over there? This is a very basic functionality. 

Add this to a growing list of inconveniences, I'm bummed I just bought a year's sub to this platform. 

JHTP
Level 2

How do I delete and/or rename a custom product/service I created in invoice self-employed?

Long story short, because of various reasons I have to stick with Quickbooks for now. I am now getting a prorated refund of Self Employed and upgrading to Essentials. I need to be able to itemize "Other Business Expenses" category on my P&L for the Schedule C because you have to itemize when you file your taxes. This with the need to edit Products or Services that I create, I have to do Essentials, which costs more of course. 

For some of you the cheaper Simple Start should be enough, and you will be able to edit products or services in invoices, just not the itemization of other business expenses. 

Kevin_C
QuickBooks Team

How do I delete and/or rename a custom product/service I created in invoice self-employed?

I hear your sentiments, @JHTP.

 

I recognize the convenience of editing your products/services in QuickBooks Self-Employed (QBSE). I also understand that you want to make some changes and improvements to the program to meet your business needs. However, at this time, there's no integrated way to edit products/services in QBSE is unavailable.

 

Rest assured that I'll relay this message to our team in concern here on my end. Please know that your feedback is valuable and we know our engineering team will be eager to hear it.

 

You can also share your thoughts and ideas through your account. Here's how:

 

  1. Go to Assistant located in the upper right-hand corner.
  2. Type Feedback and click the Add a feature button.
  3. Enter your request in the field.

 

Additionally, you may check out this resource to see different information on how QBSE tracks your business income and taxes: QuickBooks Self-Employed Overview.

 

Please know that you're always welcome to post a reply in this thread if you have any other questions about your QBSE account. I'll be here ready to assist you. Keep safe!

threat
Level 1

How do I delete and/or rename a custom product/service I created in invoice self-employed?

It's completely asinine that editing/deleting services/products isn't an option when it's fundamental for invoicing, regardless if you're a company or self-employed.

 

But my favorite part is about all this is all the copy/paste responses from QB moderators have been to click on "Assistant" to send feedback, but when you currently click on "Assistant", this dialog pops up:

 

"The Digital Assistant is no longer available here. We
apologize for any inconvenience.
We are still here to support you!
For assistance, please use the Help icon. Search for help
articles or select Contact Us."

 

And when you click "Contact Us", it very literally sends you this community forum where there's so many posts complaining without any resolve, LMAO

 

How many years of people posting and commenting that this is an issue that needs to be addressed will it take for them to finally implement it? This is beyond frustrating.

threat
Level 1

How do I delete and/or rename a custom product/service I created in invoice self-employed?

It's completely asinine that editing/deleting services/products isn't an option when it's fundamental for invoicing, regardless if you're a company or self-employed.

 

But my favorite part is about all this is all the copy/paste responses from QB moderators have been to click on "Assistant" to send feedback, but when you currently click on "Assistant", this dialog pops up:

 

Screen Shot 2024-05-31 at 1.35.04 AM.png

 

And when you click "Contact Us", one of the links sends you to this community forum, so you can search and see there's so many other posts complaining about this very issue without any resolve, LMAO

 

How many years of people posting and commenting will it take for them to finally address and implement such a basic function? This is beyond frustrating.

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