How do I get my customers' payments to show as a positive instead of negative?

Let's fix this together, @dnbraytongroup. 

May I ask about the specific transaction you conducted? Did you record the bank deposit for this particular sum affecting the Account receivable? If you did, it will be displayed as negative because it will be considered a credit to the customer.

In this case, we need to create an invoice to close this Accounts Receivable to rectify the negative balance under your customer transaction.

Here's how:

1. From the Customer tab, select the amount that shows a negative balance.
2. On the left side, press Create Invoice.

3. Enter the Product and Services and enter the amount. Make sure to match the amount.

4. Enter other details and Save.

After that, that transaction is successfully closed.

Additionally, to access your sales income data, we can generate a dedicated report. For detailed instructions, please confer the page provided. Run reports in QuickBooks Online.

Please inform me if you have any other concerns or questions regarding your sales. I'm here to assist you.