You're unable to match two payments to a single invoice created in QuickBooks, lagreelogis. I can provide options you can perform to associate the transactions together.
If these payments are deposited into your bank account separately, you'll want to create two separate invoice payment and deposit records in QuickBooks. Then, match them with the downloaded payments individually. Here's how to do that:
- Go to the + New icon and select Receive Payment.
- Choose a name from the Customer ▼ dropdown and pick the invoice to pay.
- On the Payment column, enter the amount ($24.00) paid on 8/2/2024.
- Choose Undeposited Funds or Payments to deposit under the Deposit To dropdown.
- Tap Save and close.
Repeat the steps above for the other settlement ($72.00) received on 8/9/2024. After that, record a Bank Deposit to link them to an invoice:
- Click the +New icon, then choose Bank Deposit.
- In the Select the payments included in this deposit section, mark the entry.
- Hit Save and close.
Refer to this link for guidance in finding and editing the entry in your bank register: Link a bank deposit to an invoice in QuickBooks Online.
Once done, bring them together by following the steps below:
- Go to the Transactions menu and determine the account where you receive the deposit on the Bank Transactions page.
- Locate the transaction, then Add or expand to Match on the Action column.
However, if there's only one deposit transaction, combine these payments into a single deposit. Check out this material for complete details: Record and make bank deposits in QuickBooks Online.
Furthermore, you can scan these helpful resources on the best practices for classifying accounts:
Documenting invoices and deposit transactions is vital to ensure accurate records. For any other sales concerns, let me know in the comments below. Stay safe.