How do I remove customer invoices from previous years that are not owed

Hi there, scarecrow23!,

The key part of good accounting is to void the invoice rather than removing it. That way, the transaction doesn't affect your account balances or reports, but you always have a record of it.

You can delete it if you're sure you don't need a record of it. When you delete a transaction, you completely erase it from your books. It won't appear anywhere on your reports or in your accounts. You can use your Audit Log to recover some details, but you can't recover the transaction.

Once you decide to void or delete a transaction, here's how to do it:

1. Go to the Sales or Expense menu.
2. Find and open the transaction.
3. Review the transaction. Make sure you need to void or delete it.
4. If you want to include the void or delete date, add a note to the Memo or Message section.
5. Select More in the footer, then choose Void or Delete.
   
6. Click Yes to confirm.

You can only void one transaction at a time. Since the change is permanent, QuickBooks limits how many you can void to prevent mistakes.

Upon sharing this, I still recommend consulting your accountant for instructions since this entry was entered years ago. He/She can provide the best way to handle it.

A QuickBooks-certified bookkeeper will help categorize transactions and reconcile credits and debits so your books are 100% accurate. Learn more about QuickBooks Live Bookkeeping.

Let me know if there's anything else you need by commenting below. I'm always around to help.