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Welcome to QuickBooks Community, firegirl104. I'll provide steps to help you set your customized payment receipt as the default option when sending through email.
To make your customized payment receipt the default option for email communication, navigate to the Formatting section. Once there, select your customized payment receipt to ensure it is automatically chosen whenever you send an email. This will streamline your process and maintain consistency in your communications.
Please see the attached photo for reference:
If this doesn't work, let's start performing the Verify Rebuild function to assist users in maintaining the integrity of their financial data files, including data migration. This option is essential when users encounter data issues or suspect data corruption.
Before that, please back up your QuickBooks Desktop (QBDT) company file to download the latest fixes available in the application. Then, proceed with the steps below:
Verify Data:
- Navigate to File menu.
- Choose Utilities from the drop-down option.
- Select Verify Data.
- Click Ok to continue.
Rebuild Data:
- Click the File tab at the top.
- Select Utilities from the drop-down option.
- Choose Rebuild Data.
- Click Ok on Rebuild has completed.
Additionally, I've added this article that you can utilize this article to modify your form templates: Use and customize form templates.
Moreover, you can check out this article for your reference in combining multiple transactions into one single record: Record and make bank deposits in QuickBooks Desktop.
Let us know if you have other questions about sending payment receipts in QuickBooks Desktop or other QuickBooks-related concerns. We are always here to assist you at any time.
