How do I shut off invoice reminders to customers

Hi there, @christen. I'm here to help turn off invoice reminders to your customers.

For this, you'll have to turn off Automatic invoice reminders. I'd like to add that turning off automatic invoice reminders will stop email notifications for all your customers' outstanding invoices. Here's how:

1. Go to Settings and select Account and settings.
2. Select the Sales tab.
3. In the Reminders section, select Edit.
4. Turn off Automatic invoice reminders.
   
    
    

   

If you'd like to remind a single customer, you can scroll down and refer to this guide on sending invoice reminders manually.

In QuickBooks Online, emailing sales forms or reports to multiple recipients is a quick and easy process. For future reference, please read this article: Email a sales form or report to multiple email addresses.

You're always welcome to ask questions in the Community. If you have further inquiries about turning off invoice reminders, feel free to reply below. Take care!