How do I stop sending an invoice to a client? (They have been paying through QBs and now we do not want to bill them anymore.) Thanks.

I'd gladly assist you in preventing your invoices from being sent to your client, Cindy.

We can avoid sending your transactions to the customer by choosing Save and Close after creating your invoices. However, if you're using a recurring invoice template, you can pause or delete the template.

Here's how you do it:

1. Go to the Gear icon.
2. Under Lists, click Recurring Transactions.
3. From there, click the Edit dropdown under the Actions column of the template you want to delete.
4. Select Delete and confirm the deletion.
   
    
   
   

    

I'm adding this article to help you personalize your templates in QuickBooks Online: Customize invoices, estimates, and sales receipts in QuickBooks Online

You can always post a reply if you have other concerns about managing your invoices in QuickBooks Online. Have a good one!