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paul-platinumplu
Level 1

How do you add an email to an existing customer?

 
1 Comment 1
Angelyn_T
Moderator

How do you add an email to an existing customer?

Thank you for visiting our page today, Paul. I can help you add an email to your existing customer.

 

In QuickBooks Online (QBO), you can go to your customer's profile to enter the email information. Here's how:

 

  1. Sign in to your account.
  2. Click on Sales at the left pane, then Customers.
  3. Select the customer's name.
  4. Tap on Edit.
  5. Enter the details under the Email section.
  6. Hit Save to record the changes.

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You can also access this article for more tips while modifying your customer's information in our system: Add and manage customers in QuickBooks Online.

 

On the other hand, if you'd like to merge duplicate customer records, utilize this material as your reference: Merge duplicate accounts, customers, and vendors in QuickBooks Online.

 

 If you have follow-up questions while adding an email address to your existing customer, let me know by leaving a comment below. I'm more than happy to help you again. Keep safe!

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