I can imagine how challenging that situation must have been for the paid invoices that take too long to reflect in your account, gryphon.
I'll share some insights on why the paid invoices have been delayed and guide you through the process by locating the Deposit Speed section.
In QuickBooks Online (QBO), the deposit speed would depend on the product and type of payment you're using. Moreover, if you're a new user, the process will take five business days before it will be in your account.
I'd be glad to show you how:
- On the upper right corner, look for the Gear icon.
![Capture...PNG Capture...PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/98906i02657C86A2AA3371/image-dimensions/741x323?v=v2)
- Click Account and settings.
![Capture....PNG Capture....PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/98907i12CFE6754636323D/image-dimensions/740x321?v=v2)
- Select the Payments tab.
![Capture.....PNG Capture.....PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/98908i898FD434BFEB8226/image-dimensions/741x323?v=v2)
- Review the Deposit Speed section.
![Capture...xoxo.PNG Capture...xoxo.PNG](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/98909i712EAD989BDC04F6/image-dimensions/740x318?v=v2)
Furthermore, I've added these resources that you can browse through for you to be able to manage your customer invoice payments in QuickBooks:
If you have any other queries managing your invoices in QBO, let me know by dropping a comment below. I'd be glad to assist you at any time. Stay safe.