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It's a straightforward process to locate deleted or inactive customer profiles in QuickBooks Online. I'd be glad to guide you through the steps, info2039.
Here's how:
- Go to the Sales menu and select Customers.
- Click the small Gear icon right above the Action column.
- Check the box for Include inactive.
Please note that deleted or inactive customers will have a word (deleted) right after their name. If you want to reactivate a customer, simply click the Make active beside it.
For more details about adding or modifying clients in QuickBooks Online, you can refer to this article: Add And Manage Customers in QuickBooks Online.
Additionally, here are some more articles that provide extra resources and guidance:
- Set Up And Assign Customer Types In QuickBooks Online
- Change Sub-customers Into Projects QuickBooks Online
Don't hesitate to ask for help if you need anything else from us. Whether it's about recording customer-related transactions or making changes to their profile, we're here to assist you.
