I prepared my 1099s but my contractors have not received them. How can I check the status? Did I miss something?

Hello there, carrieaskin.

I've got the steps to check the 1099 status in QuickBooks Online. I'll also ensure your contractors receive the tax form you prepared.

To start with, we’ll usually notify you of your filing status through email after you file your 1099s to the IRS. You can also check your filing status anytime in QuickBooks Online.

Here's how:

1. Click the Taxes menu in the left panel.
2. Go to the 1099 filings.
3. View the 1099 status under Filing status which is located in between the Recipient's Copy and Actions columns.

You can then check the list of statuses below and what they mean.

• Not Submitted: You haven't e-filed Form 1099-NEC or 1099-MISC with the IRS. You can continue revising it.
• Submitted: You have e-filed the form to the IRS. Note: If you need to revise it, you may need to file a manual amendment. Use these IRS instructions and forms to do so.
• Received by IRS: The IRS has received your form and is either processing it or has already processed and approved it. Customers who have submitted their 1099 E-File forms will receive a confirmation email approximately a week after the IRS accepts and confirms submissions. You may not receive this confirmation until the middle of January or later.

Then, e-filed 1099s forms submitted on or before January 28 are processed and postmarked to your contractors by January 31. Please note that the delivery of copies of the tax form is subject to the schedule of your United States Postal Service. You can contact their support to confirm the delivery timing so you know when contractors will receive the 1099.

However, if you don't use e-file, 1099s must be mailed to contractors directly.

Furthermore, you can also consider checking all the contractors' addresses specified in their profiles. This is to ensure that each of them has the correct info so that 1099 forms are promptly mailed to your contractors.

Lastly, you might find this article helpful for finalizing this year's payroll and preparing for the next using QBO Payroll: Year-end checklist for QuickBooks Online Payroll.

Don't hesitate to add comments below if you have other 1099 concerns, carrieaskin. I'm always here to assist you further. Have a good day!

So regardless of when we process our 1099s & the IRS accepts them, they still won't actually be mailed out until January 31st?

The status of my 1099s has shown as "mailed" for over a week, but many of my contractors are calling me asking where the statements are and I can't give them any info other than "I processed it on the 17th, and the status says 'mailed', so I don't know why you haven't received it".
This is ridiculous! They should be mailed as soon as the IRS approves, and the status should list the date of mailing, or should say that the form is 'pending mail' or something to give a more accurate status. I look like a fool to my contractors right now and feel like I have not gotten what I paid for in processing.

Hello there, @l-henderson. I understand the importance of tracking 1099s and making the process as efficient as possible. Let's work together to fix this and ensure your forms are submitted correctly.

By utilizing our e-file service before January 28, your contractors will receive their 1099 forms via mail to the addresses listed in their profiles by January 31. If you haven't received your forms yet, we suggest contacting our Payroll support for further assistance obtaining 1099 forms.

Here's how to reach them:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's Talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

Just in case you need further information about processing a correction of the tax form, information about the different filing statuses, and guidelines for rectifying 1099 forms, feel free to review each article for the complete details:

• Check the status of your payroll tax payments or filings sent through QuickBooks Payroll
• Correct or change 1099s in QuickBooks
• Troubleshoot missing contractors or wrong amounts on 1099s

I'm looking forward to getting this sorted for you. If there's anything else you need help with your 1099 e-filings payroll forms, kindly leave a reply below. I'm here around the clock to assist you.

Thanks, but much like the person on the phone this morning, this doesn't really answer my question. I am not talking about email copies, but the actual, physical 1099-NEC that I paid to have mailed, and that my QBO status indicated as 'mailed' weeks ago.

Most of my contractors are old-school & not comfortable with emailed copies, so did not complete that 'link' in our QBO account.

My problem is that everything indicated to me that our forms were 'mailed' weeks ago after the IRS accepted the e-filings, but that was actually a lie. In reading other QBO support responses to similar questions, it seems apparent that there was no urgency by QB to send the physical forms in a timely manner prior to the federal due date.

Agreed.  We have over 200 contractors and they also have not received their 1099 NEC statements despite the “mailed” status.

the same thing happened to me. i've spoken to quickbooks support three times in the past week and they aren't able to help. now when you call support and request to speak with someone about 1099 NEC, there's an automated message to say they're aware of an issue that prevented them from sending out both emailed and mailed copies of 1099's, and that they're working with their vendors to rectify the issue. however, i've not received a single email from intuit to say there's been an issue. i only know from all my vendors who keep reaching out that they still have nothing. btw, in the status within my quickbooks, it shows they've been mailed and emailed, and the IRS has accepted them, but there's no way to tell if that's accurate or not.

I called customer support at Quickbooks today and after AN HOUR on the phone the very nice representative figured out that this is a known problem with the vendor that prints/mails/emails the 1099 forms.  These things happen but it is frustrating that Quickbooks didn't just communicate the problem to us so that we could manage the expectations of our contractors. 

Friends - I called customer support this morning and after over an HOUR on the phone learned that there was a problem with the vendor who was supposed to send out the 1099s and that it will take a couple more days. It is frustrating to get a reply like this from Quickbooks rather than the information that would help me to manage my contractor's expectations.  "Sorry! We know that there is a problem and here's what we're doing to fix it' is a perfectly acceptable answer.

Same issue as those above. I submitted our 1099's on 1/18/24. It is now 2/8/24 and I've received multiple asks from contractors when they should expect to receive them. The QB Status shows every one of them is Accepted and they were all emailed/mailed. 

QB support was awful, as usual. As a previous post stated, I should just wait a few more days. At 20+ days already, it shocks me to think that this would all of a sudden be resolved. 

Typical apologies and status quo responses have once again, created zero solution to an afternoon wasted on what I assumed was a previously completed and PAID for task among my many QB fees.

Round and Round we (all) go again!! 

Thanks to all who previously posted sharing the same struggles. 

So that’s what they tell you - I have called support the past 9 nine days. I also have 10 pages of a chat log and have spent at least 8’hours on this. Some people say that, some say there is no known issue, others say they will open a case, I take down the case #, call back the next day and there is no case. Of course this client has about 200 contractors and they are emailing, calling and are really upset. I will never use QBO for 1099’s and will be looking to move my clients at some point. It’s disgraceful to treat customers like this.

They are lying - I have called everyday the past 9 days. Some say it is a known issue, others say there is no known issue and they will open a case, intake down the case #, call back the next day and there is no open case. I have asked for a call back form a supervisor 7 times - someone told me yesterday good luck waiting for someone to call me back they can’t call out from the call center. I asked for a credit - the rep had the audacity to say she will file it but it would need to be approved. I’m disputing the charge with AMEX - it’s already been credited. Let them deal with AMEX. A small victory!

It looks like I am going to get fired over this. The lady I run the books for doesn't believe me that I did my job as still not one contractor has received their 1099's. I submitted on 01/22. How is this not highly illegal? They are purposely breaking IRS regulations. Has anybody been able to get anything in writing from QB that I can show my boss so that I might not lose my job? 

Hi Kenny,

I have the attached chat log from earlier today. I have 2 other chat transcripts are 10 pages long. I have been calling QBO Support every day for the past 9 days! Today they are finally acknowledging there is an issue.

They have finally admitted there is an issue, however they have no idea if or when it will be resolved.  I did the chat today so I could send proof to my client as well. The same thing happened last year - but it was just a few days late.

I bet my transcript is worse than yours! LOL! I'll have to see if there is any pertinent information before I release to anyone except a lawyer.

That said, I just got off the phone with them again today. They were willing to send me an email to forward to clients. It says that all 1099's were mailed out the day they were accepted, which was January 22nd. They also said that most people have received there's by now, so the USPS must have lost all of mine some how! 

This is the second year in a row Quickbooks has done this to me! None of my vendors have received their 1099s. I was told if they didn’t get them 7 business days into February I needed to send them. 
I’m sorry but I paid for a service that I did not get at this point, or it was done incorrectly.

Due to my experience last year, I completed the steps January 6th thinking that would be enough time, but apparently not

I understand that keeping track of 1099s and ensuring contractors receive them efficiently is crucial for your business, Brooks. To provide a better understanding of the 1099 process, I would like to share some additional information.

Generally, the 1099 forms are postmarked on January 31st, and the delivery time may vary depending on the United States Postal Service (USPS) and the contractor's address. It's possible that your contractor hasn't received their 1099s yet due to delivery delays or other unforeseen circumstances. 

If your contractor hasn't received their 1099 form yet, I suggest contacting our QuickBooks Online Payroll Support team for updates on the status of the 1099 forms. Our team can assist you in tracking the forms and ensuring that they are delivered to the contractors as soon as possible. 

To contact the QuickBooks Online Payroll team, please follow these steps: 

1. Sign in to your QuickBooks Online company.
2. Go to Help (?) and select Contact Us.
3. Enter your concern, then select Let's talk.
4. Choose a way to connect with us: Start a chat, Get a callback, or Ask the community to get help from businesses like yours.

Additionally, if you're interested in learning how to print your 1099s in QuickBooks Online (QBO). In that case, you can visit this article for detailed instructions: Print your 1099 and 1096 forms

I'm still around to help you if you need assistance with 1099's in QBO. You can use the reply button below to enter your queries. Have a good one. 

My 1099s have not been received by my contractors, they were prepared on January 26 2024. Information is correct on the 1099 itself. Why have they not received their forms? This makes me very unlikely to use this service again.

Same here, I am very frustrated.

Hello, Toden.

I recognize the importance of managing 1099s and ensuring that contractors receive them promptly is vital for your business, Brooks. To enhance your comprehension of the 1099 process, I'd like to offer further information.

The 1099 forms are postmarked on January 31st, and the delivery time may vary depending on the United States Postal Service (USPS) and the contractor's address. It's possible that your contractor hasn't received their 1099s yet due to delivery delays or other unforeseen circumstances. 

If your contractor hasn't received their 1099 form yet, I suggest contacting our QuickBooks Online Payroll Support team for updates on the status of the 1099 forms. Our team can assist you in tracking the forms and ensuring that they are delivered to the contractors as soon as possible. 

To contact the QuickBooks Online Payroll team, please follow these steps: 

1. Sign in to your QuickBooks Online company.
2. Go to Help (?) and select Contact Us.
3. Enter your concern, then select Let's talk.
4. Choose a way to connect with us: Start a chat, Get a callback, or Ask the community to get help from businesses like yours.

Moreover, if you're interested in learning how to print your 1099s in QuickBooks Online (QBO). You can refer to this article: Print your 1099 and 1096 forms

If you have further questions about 1099's in QBO. You can comment below and we'll respond to you as soon as possible.

I have filed a complaint with the BBB.  I am so tired of Intuit taking advantage of consumers and Pro Advisors with their increased pricing and horrible communication and service with their products.  It is always something.  I encourage everyone to file a complaint.   https://www.bbb.org/file-a-complaint/search   Now I am going to have to mail out all my 1099's manually.  What a joke!!! 

This would be hilarious if everyone wasn't panicked about where their 1099s were! Either Quickbooks support is literally copying and pasting their responses over and over, or we're dealing with some sort of AI chatbot!

Good grief. I will never use Quickbooks to send out 1099s again. Or should I say, "I will never use Quickbooks to NOT send out 1099s again!"

I hope the IRS doesn't slap us with a penalty. Maybe I can forward that to Intuit?

Just an update that the next day after I filed the complaint I received 8 phone calls from Intuit Office of the President.  They have refunded all my fees I paid for e-filing.  So if you want action, file a complaint.  I told them also I won't be using their service in the near future until I can see consistency and accuracy when processing and mailing these out.

Why do we need to waste time contacting QB Payroll support?  It's obvious there is a major issue that you need to solve.  Just fix it without wasting anymore of our time.  Still waiting for 1099's

It's been over a month and my contractors still haven't received their 1099 in the mail??