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dbean1823
Level 1

If I have received a vendor refund applied to my credit card, how do I post this is Quick Books?

 
1 Comment 1
Rasa-LilaM
QuickBooks Team

If I have received a vendor refund applied to my credit card, how do I post this is Quick Books?

Hi there, dbean1823.


Welcome to the Community. To properly record the transaction, let’s navigate to the Credit Card Refund/Credit screen.


Here’s how:

 

  1. Go to the Banking menu at the top to choose Enter Credit Card Charges.
  2. In the Credit Card Refund/Credit screen, mark the radio button for Refund/Credit.
  3. Select your credit in the Credit Card drop-down.
  4. Choose the vendor’s name in the PURCHASE FROM drop-down and then enter the Date, Ref No, and Amount.
  5. If you want to take note of what happened to the transaction, enter it in the Memo field.
  6. Tap the Expense tab if the refund is not a product.
  7. Pick the correct category in the Account drop-down and then enter the amount in the Amount column.
  8. If it’s for a returned item, hit the Items tab to enter the product under the Item column.   
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  9. Type in the amount in the appropriate field.
  10. Click Save & Close.

For future reference, see the Record a vendor refund in QuickBooks Desktop guide. It provides an overview of how to enter a supplier refund depending on the situation.


If you have any clarifications or questions, post a comment below. I’ll get back to answer them for you. Enjoy the rest of the day.

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