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flrs4ia.cw2@gmai
Level 1

Is there a way to see partial payments that accidently got deleted?

 
1 Comment 1
MaryLandT
Moderator

Is there a way to see partial payments that accidently got deleted?

Yes, there's a way to see the payment that was deleted, flrs4ia.cw2@gmai.

 

QuickBooks Online automatically records all changes made in the system. To open the history of the deleted transactions, you can follow these steps:

 

  1. Go to Settings ⚙, select Audit Log.
  2. Click Filter.
  3. Select All users.
  4. change the date.
  5. Show an event.
  6. Choose Delete/Voided Transactions.
    deleted transaction from the audit log.png
  7. Select Apply.

You can take note of the payment information, then enter again the partial payment.

 

To learn more about this feature, here's a link for you: Use the audit log in QuickBooks Online.

 

Let me know if there's anything else I can help you with your payments. I'll be around if you need further assistance about this.

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