Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce
quickkeith71143
Level 1

The program shuts down too quickly. I lose a lot of work

 
1 Comment 1
JasroV
QuickBooks Team

The program shuts down too quickly. I lose a lot of work

I see how important your work is, @quickkeith71143.

 

I would also feel burden if this happens to me. To ensure you don’t lose your wok, let’s adjust the inactive duration of your QuickBooks Online (QBO) account. This way, even if you’re not using your account for 2 hours, you can still continue with your progress. Let me show you how.

  1. Go to the Gear icon.
  2. Select Account and settings.
  3. Go to the Advanced section.
  4. Under Other preferences section, click the Edit (pencil) icon.
  5. Adjust the inactivity to 3 hours from the Sign me out if inactive for field.
  6. Click Save and then Done1.JPG

In case you need help with tasks and issues, you can always visit our QuickBooks Support page and browse a topic for QBO. 

 

Let me know if there’s anything else you need help with your QBO account. I’m just around to help you.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us