Tring to do invoice and it said : Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees." help

Addressing invoice problems is crucial for smooth business management, RSheriff. Let's team up to troubleshoot the situation.

This error may occur when customers or accounts are marked inactive in QuickBooks Online. We can consider reviewing the Audit Log for relevant reports documenting the changes.

Here's how:

1. Go to the Gear icon, then click Audit log under the Tools section.
   
   
2. On the Filter drop-down, select All User and filter the date under the User and Date drop-down lists.
3. Choose Lists under the Events drop-down.
   
   

You can use this feature to track all the changes made to your customers or accounts. In the Event tab, you can check if any of these are being deleted or made inactive. Once you've identified what has been deleted, you can reactivate it and then proceed to create an invoice.

Here's how to make it active again:

1. Go to Sales, then select Customers.
   
   
2. Near the ACTION column, click the Settings icon.
3. Tick on the Include inactive checkbox.
   
   
4. Find the inactive customer.
5. Click Make Active under the ACTION column.

For detailed steps in making your account active again, visit this article: Make an account active again.

Let me know how it goes or if you have further concerns by leaving a reply below. I'll be here to lend a hand.