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Lindalee2
Level 1

Vendor checks repeating amounts

  1. I did a vendor check run. The problem is the checks included amounts from a previously paid checks. Why?  How do I correct this?
1 Comment 1
CarlSJ
QuickBooks Team

Vendor checks repeating amounts

I can assist you in correcting the included amounts from previously paid checks when performing a vendor check run in QuickBooks Online (QBO), @Lindalee2.

 

Let's confirm if the auto-recall feature has been activated in your account. This feature automatically recalls the last details entered for that specific vendor transaction:

 

  1. Sign in to your QBO account.
  2. Go to the Settings on the upper right corner of the page.
  3. Select Account and Settings.
  4. Select the Advanced tab.
  5. On the Automation section, turn off Pre-fill forms with previously entered content.
  6. Once done, click Save and Done.

 

I've attached a screenshot for your reference:

 

automation setting.png

 

Also, let's review duplicate check transactions associated with that specific vendor by pulling up a report:

 

  1. Go to the Reports tab.
  2. Search for Transaction List by Vendor report.
  3. Adjust the Report Period if necessary.
  4. Locate the duplicate check transactions that were previously paid.
  5. Select that specific transaction to route to the other page.
  6. Click More and select Delete.

 

Moreover, here's an article you can use to see all payments made to your vendors and get insights into your business expenses by generating a report: Run a report with vendor totals in QBO.

 

I'll be available to lend a hand for any further queries regarding duplicate amounts from previously paid checks when doing a vendor check run in QBO.

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