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S
Super
January 6, 2022
Question

RECEIVING VOUCHERS

  • January 6, 2022
  • 1 reply
  • 9 views

I noticed recently that my POS Receiving Vouchers are not being seen on my QB Financial software.

 

In 2020 it was and now am not seeing it.

 

Am using QBPOS 19.0 as well as QB Desktop 

 

Thanks

Karl

1 reply

MariaSoledadG
MariaSoledadGQuickBooks Team
QuickBooks Team
January 6, 2022

Let's make sure your POS transactions are seen on QuickBooks, Super.

 

Normally, POS has a setting that determines where you enter vendor billing information whether it's in POS or QuickBooks itself. Secondly,  POS isn't seen when a backup is restored in QuickBooks Desktop after the financial exchange. Another factor is when QuickBooks transactions are manually deleted or a different QuickBooks company file was opened. To resolve the POS missing transactions, you can follow the steps below:

 

If you're experiencing too many transactions are missing:

  1. In QuickBooks Desktop Point of Sale, select Financial, then Financial center.
  2. Select Show Advanced Options.
  3. Select Recover Data Now.
  4. Select Continue on the warning message.
  5. Enter the date range that was covered by the original financial exchange.
  6. Type Yes in the confirmation window and select Continue.
    Note: This sends the transactions to QuickBooks Desktop again.

 

Only a few transactions are missing:

  1. Select Point of Sale, then select Sales History.
  2. Select the Sales Receipt that needs to be resent to QuickBooks Desktop.
  3. Select I want to, then select Show Financial Detail.
  4. Select Resend this document during the next financial exchange.
  5. Select Financial, then select Update QuickBooks.

 

Learn from these articles for more details:

 

Please know that I'm just a post away if you have any concerns with your POS. Stay safe!

S
SuperAuthor
January 8, 2022

Thanks for your email.

 

The suggestion worked but it had too much duplicates so I restored.

 

Is there a setting in POS to allow QB financial software to update receiving vouchers alone.

 

What I find strange is that it was updated in 2020 and up to this date none in 2021 and 2022 this far.

 

Regards

 

Super

DivinaMercy_N
DivinaMercy_NModerator
Moderator
January 8, 2022

I'm here to help you update your receiving vouchers in QuickBooks Point of Sale (POS), @Super. 

 

  1. Look for the voucher.
  2. Click the I want to drop-down and select Copy.
  3. Then, select again the I want to drop-down and click Change to Return Voucher. This will take the items back out of inventory and has the effect of cancelling the bill.
  4. Next, change the date to match the existing date of the original voucher.
  5. Once done, click the Save only button.
  6. After that, go back to the Receiving History by selecting the Purchasing tab.
  7. Look for that voucher again and note that you have a return now.
  8. Select I want to and choose Copy.
  9. From there, you can now change the document.
  10. Once done, click the Save only button.

 

I've also added this helpful article to provide information about finding and recording vouchers after the financial exchange: Manage vouchers in QuickBooks Desktop after a financial exchange. 

 

I've also added here a compilation of how do I articles that will further guide you in optimizing your QuickBooks navigation. 

 

Leave a comment below if there's anything else you need about updating receiving vouchers in POS. Have a good one. 

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