Thanks for getting in touch with the Community, Yull_S. I appreciate your detailed information.
If you're unsure of what you need to do in QuickBooks with the two credit cards under your same one account with the financial institution, I'd recommend working with an accounting professional. Since it sounds like you have one already, I'd recommend reaching out to them to confirm if your steps to put the two credit cards as sub-accounts was what you needed to do, or not.
In the event you're in need of an accountant, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
In regard to a beginning balance that's off the first time you reconcile an account, most of these scenarios are caused by an incorrect opening balance. This is the account's starting point when you first created it in QuickBooks. Correcting your opening balance should also fix your beginning balance.
You'll want to start by reviewing the opening balance for your account. Sometimes, it doesn't include transactions that were still pending when you created the account. Your opening balance is the balance of your account on the day you choose to start tracking transactions.
Here's how to review and compare it with the real-life account data:
- In your left navigation bar, go to Transactions, then Chart of accounts.
- Find the account and click its View register option.
- Locate your opening balance entry. It should say "Opening Balance Equity" in its Account column.
- Once you've located it, take note of its date and balance. If you forgot to enter an opening balance, you can do so any time.
- Sign in to your bank's website, or find the relevant bank statement.
- Check your account's balance for the same day as your opening balance record in QuickBooks.
- Compare the two balances.
If your balances match, you entered the opening balance correctly and can to move on to reviewing your account register.
In the event your opening balance in QuickBooks doesn't match the bank records, correct it:
- In QuickBooks, click your opening balance entry to expand it.
- From the Deposit column, edit your balance so it matches the bank records, then select Save.
I've also included a detailed resource about reconciling accounts which may come in handy moving forward: Reconcile an account
Please don't hesitate to send a reply if there's any questions. Have an awesome Friday!
