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Hello there, Bryan.
I am here to assist you in resolving the error you've encountered while using QuickBooks Online.
Before we start, I'll need to clarify some details about this. May I know from where you've imported the transactions? Is it from another bank or another online payment system? Additionally, it would be helpful if you could provide a screenshot of the issue as a visual reference.
Since this is an unexpected behavior, accessing your account in an incognito or private browser may help identify if the issue is within your regular browser. You can use the following keyboard shortcuts to open an incognito or private window:
Alternatively, you may utilize other supported browsers to open your account and perform your QuickBooks tasks.
Moreover, I've got some resources that come in handy for you in the future. These links provide instructions on how to classify entries into the right category, balance your bank or credit card account, and fix reconciliation issues within the program:
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Hi Bryan,
Hope you’re doing great. I wanted to see how everything is going about your issue with the split amount error you had last Wednesday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
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