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September 7, 2021
Question

Reconciling Bank Account

Hi!

So I am reconciling a single month of a bank account in QBO. The bank statement shows a deposit of $1,333.01, but the bank register in QBO is showing separate transactions, both deposits and payments, on the correct date, of varying amounts totaling the correct $1,333.01. Is this okay? Or did I do something wrong when splitting this transaction? Other transactions show "Split" for the account, and have a singular correct amount.

If I did something wrong, how can I correct?

Thank you!

2 replies

Level 9
September 7, 2021

Thanks for coming here for support, Katiebookkeeper.

 

There are a few factors why bank register balance in QuickBooks Online doesn’t match your actual bank statement.

 

Here are the reasons why balances may not match:

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account

​​​​​​Feel free to go over this article to find out the recommended fix for the mentioned reasons: How to Fix Differences Between QuickBooks Balance and Bank Balance.

 

You may also read these articles for further help if you’re still having problems with mismatched problems:

If I can be of help while working in QuickBooks, please let me know. I'll be here to help. Have a good one!

Level 9
September 9, 2021

Hi, Katiebookkeeper.


Hope you’re doing great. I wanted to see how everything is going about reconciling your bank account. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!