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JK7338
Level 1

Remove General Journal Entry on Collections Report

Hello,

How do I remove a general journal entry that keeps showing up on our collections report from several years ago? We're using QuickBooks Desktop. Image attached.

 

Thank you,

Jenna

5 Comments 5
BigRedConsulting
Community Champion

Remove General Journal Entry on Collections Report

This means that the journal has not been applied/linked to another transaction.

 

If the Journal increases your A/R account balance, it is functioning like a sale and a payment needs to be applied to it to close it.

 

If the Journal decreases your A/R account balance, it is functioning like a payment and it needs to be applied to a sale, likely an invoice.

 

In both cases, the Receive Payments window can be used to apply the adjustment, which will appear either as an invoice to be paid or as a credit to apply to an open invoice.

 

If there is no sale or payment for the customer to apply to the Journal - whatever is appropriate - then it may be that the Journal was not an appropriate adjustment.

JK7338
Level 1

Remove General Journal Entry on Collections Report

Hello,

Thank you for the response.

I can't quite tell what it was for - I've attached a picture of the details of the entry when I click into it.

Any advice from here?

 

 

BigRedConsulting
Community Champion

Remove General Journal Entry on Collections Report

The Journal functions as a check/payment in your checking account, and an invoice in your A/R account, and as a negative payment or refund in your undeposited funds account, and appears to be for a fake customer and not anyone who is ever going to pay the A/R balance down.

 

It's kind of a bizarre transaction. I've no idea why it was entered.

 

The memo "Adjust to FS" is interesting. What is FS to you?

JK7338
Level 1

Remove General Journal Entry on Collections Report

Unsure what FS means.

This transaction was done by a previous accountant of ours, they only did those for tax season purposes, so I'm sure its legitimate, just not sure what it was for. 

 

If I were to delete the journal entry would that cause all sorts of trouble?

I just want it off of our collections report is all...

 

Thank you,

Jenna

BigRedConsulting
Community Champion

Remove General Journal Entry on Collections Report

Well, QuickBooks doesn't care, but if the transaction is reconciled that might be an issue. And if the Undeposited Funds row is deposited, then you can't delete it, and that suggests somehow it is real.

 

Another way to get rid of it is to use the Receive Payments window and add a discount to it to discount it all away.

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