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tltistle
Level 1

"REP" will not show up on my open invoices report.

I've entered each of my reps on all the new invoices that I created.

 

But when I run an open invoices report, and choose REP, only a few show-up, but not all.  I made sure each of the reps were entered.

 

Please help!!

2 Comments 2
Candice C
QuickBooks Team

"REP" will not show up on my open invoices report.

Good afternoon, @tltistle

 

It's great to see you back in the Community. Let's work together to figure out why not all of your reps are showing up on an open invoices report. 

 

Using our Verify and Rebuild tool can help with bringing this information back to the report. Here's how: 

 

Verify

 

  1. Go to Window and then Close all
  2. Select the File menu. 
  3. Hover over Utilities
  4. Press Verify Data

 

Rebuild

 

  1. Go through steps 2-3 from above. 
  2. Tap Rebuild Data
  3. Click OK to backup your company file. 
  4. When you get the message, "Rebuild has completed," hit OK

 

It's that easy! 

 

Keep us updated on how these instructions go for you. I'm only a post away if you need me again. Take care! 

tltistle
Level 1

"REP" will not show up on my open invoices report.

Hi Candice,

 

Thank you for your help, but it's still only shows a few of the reps.  

 

At least I did find a couple of errors that needs to be fixed tho!

 

Thanks again!

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