Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
plzhlpthx
Level 1

Report - transaction detail by account (items not specified??)

I have run a Transaction Detail by Account report and a large number of transactions have come up under a Not Specified group at the end even though they have all the same information filled in as the other transactions (class, tenant, property, etc), and are often made from a Recurring Transaction. What can I do to resolve this, is it affecting any of my other reports, how can I prevent this in the future? Thank you for any help and insight you can provide.  

3 Comments 3
Clark_B
QuickBooks Team

Report - transaction detail by account (items not specified??)

Welcome to the Community, @plzhlpthx.

 

I'd be glad to help you fix the not specified items in running a Transaction Detail by account report in QuickBooks Online (QBO).

 

To begin with, open the transactions under the "not specified" and ensure to assign them to their respective accounts from the Chart of Accounts. Also, since you're running a Transaction Detail by Account report, any transactions that are not linked or assigned to an account will fall under the 'Not specified' category.

 

Here's how:

 

  1. Open the Transaction Detail by Account report.
  2. Click the Switch to classic view.
  3. Find the items that are not specified or press your keyboard shortcuts ( Ctrl F ) then type not specified.
  4. After finding the not specified, click the date.
  5. Select the items that are not specified, either invoices or credits, then Deposit it to their accounts by clicking the drop-down.
  6. Enter the amount received for the specific invoice that you want to receive.
  7. Select Save and Close.
  8. Filter the report period, and click Run report.

 

After running the report and there's still a not specified, kindly double check the not specified item and try to receive and deposit the amount again.

 

For future reference, I'll add this article to guide you to customize reports and focus on the details that matter the most to you: Customize reports in QuickBooks Online.

 

I'll always be here, ready to back you up if you have any further questions about Transaction Detail by Account or other QBO-related concerns. Please let us know any time in the thread. Keep safe!

plzhlpthx
Level 1

Report - transaction detail by account (items not specified??)

Thank you for your thorough reply, I appreciate your help, however I did not realize there was a new report by that name, I did not mean that report and can not use your instructions to make headway. There is no Classic View in the report I am using, and I really mean Tenants when I say Account. I did try instructions 3-8, however it did not change the report. 

SirielJeaB
Moderator

Report - transaction detail by account (items not specified??)

I appreciate your troubleshooting efforts in resolving your concern, plzhlpthx.

 

To assist you effectively, we need you to provide us with more specific details about the issues you are facing. Could you please let me know if you're using the new interface of the report and which number from instructions 3 to 8 you're unable to do?

 

Moreover, it would be helpful if you could send us screenshots for our visual reference in determining the underlying cause of the issue.

 

I'm eagerly waiting for your response. Have a good one.
 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us